Leader.co.za - Management, Training and Career Advice for Business Leaders

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31 MARCH 2020

Chaos reigns in the absence of clear corporate communication

It's said that sticks and stones can break your bones, but words can never hurt you. It’s not totally true. Communication, particularly miscommunication, can actually kill you.
02 JUNE 2018

A survival guide for communication in the digital age

When an oyster shell closes, the mollusk shuts out the din of the wider ocean. Nestled inside its protective enclosure, the oyster can lose track of what is happening outside all around it.
02 JUNE 2018

Mass personalisation is a trap

That uncomfortable feeling we get when we know we're being played, when someone mass customises and tries to steal the value of actual person-to-person connection.
05 MARCH 2018

The only way to argue that actually works

Want the best idea to win - and to build a better team in the process? Start by learning to argue the right way.
07 AUGUST 2017

Toward dumber

If you want to reach more people, if you're measuring audience size, then the mantra of the last twenty years has been simple: make it dumber.
06 FEBRUARY 2017

Ford South Africa reacted badly in a crisis

The Ford Kuga case adds to a growing list of similar experiences in the auto industry which seems incapable of learning from its own history.
04 JUNE 2016

8 ways to present like a pro

Here are some of my best public speaking hacks.
04 JUNE 2016

Outsmart your next angry outburst

The problem with most communication is that it’s easy. But communication is a direct line into a complex web of emotion that explodes easily.
01 MARCH 2016

Imagine a future of communication greatness

Most companies don't communicate well. Employees at all levels in a majority of companies tell me that their company's success is constrained by its communication challenges. It's a very common problem.
01 MARCH 2016

Business in Africa requires conflict management leadership

The cost of socio-political conflict for those doing business in Africa can no longer be denied.